Phone: (844) 326-6571 Phoenix, East & West Valley

Monsoon and storm water damage in Phoenix Valley homes

A monsoon storm can drop inches of rain in a few hours, push water through a roof and send runoff under the doors. Here's what to do once it passes, what the cleanup involves, and why it matters where the water came in.

Calls may be recorded for quality purposes.

A storm cloud building over a small house

Monsoon season in the Valley

Since 2008, National Weather Service offices in the Southwest have used fixed dates for the monsoon: June 15 through September 30. The City of Phoenix says storms usually peak between mid-July and mid-August. For the region as a whole, the NWS says about half of the year’s precipitation falls from June through September.

The NWS lists dust storms, damaging downburst winds, flash floods, lightning and heat among the season’s hazards. Microburst winds are commonly 40 to 60 mph and can exceed 100 mph. And the rain “can accumulate very quickly, resulting in flooded streets or washes.”

Two storms show how fast it happens:

Storms don’t always keep to the calendar, either. The NWS recorded a microburst with 80 to 90 mph gusts in Tempe on October 13, 2025, and a supercell that dropped hail on Ahwatukee and Tempe on November 19, 2025.

How storm water gets into a house

A single storm can do more than one of these. That matters, because water from above and water rising from outside are treated differently, both in the cleanup and by insurance.

Roof leak or flood: why the source matters

For the cleanup. Floodwater that comes in at ground level has run across streets and yards. The CDC notes that a flooded home may also be contaminated with sewage, so providers treat that water as contaminated and remove more of what it touched. Under the industry’s IICRC standard, rain coming through a roof isn’t automatically treated that way, though the provider still has to judge it. See emergency water extraction for how water types are handled.

For insurance. In general terms:

If water came in both ways, photograph each one separately: the roof damage and ceiling, and the water line on the walls and the doors where it entered. Our insurance guide covers the claim process.

Before the next storm

The City of Phoenix’s monsoon advice for residents:

The NWS adds: secure loose outdoor furniture and garbage cans, or move them indoors. If runoff tends to reach your doors, have sandbags ready before the season starts.

After the storm: what to do first

  1. Stay out of floodwater. The Flood Control District warns that six inches of water can knock you off your feet.
  2. Watch for electricity. If water is dripping through a light fixture or has reached outlets, don’t touch them. Only turn off power at the panel if you can reach it from a dry spot. Otherwise, call an electrician.
  3. Take photos and video of the roof, ceilings, walls and floors before cleanup starts. Then call your insurance company.
  4. Limit further damage. Put out buckets, move furniture and rugs, and get a roofer to cover or repair the roof. Keep receipts for what you spend.
  5. Start drying. The EPA advises drying water-damaged areas within 24 to 48 hours to prevent mold growth.

What storm water cleanup involves

Ceilings and attics. After a roof leak, the provider checks ceiling drywall, attic insulation and the walls below, and removes what can’t be dried. Stay out from under any ceiling that sags. The roof repair itself is a roofer’s job, and there’s no point rebuilding a ceiling under a roof that still leaks.

Floors and lower walls. For water that came in from outside, the joint EPA and CDC homeowner guide says to throw away anything wet with floodwater that can’t be cleaned and dried completely within 24 to 48 hours. Carpet, pad, baseboards and the bottom of the drywall often come out.

Drying in humid weather. University of Arizona climate researchers point out that outside air is already moist during the monsoon, which also makes evaporative coolers less effective. Providers run dehumidifiers and air movers and take daily readings. See structural drying.

Hidden mold. The EPA lists roof materials above ceilings and the back side of drywall among the places mold hides after a roof leak. If a room smells musty weeks later, see mold remediation and our signs of hidden mold guide.

What happens when you call

No forms and no sign-up. You talk to a restoration provider that works in your area, ask your questions, and decide what to do next.

  1. 1. You call the number on this page

    Your call is routed to an independent restoration provider that serves your part of the Valley, when one is available.

  2. 2. You describe the problem

    Where the water came from, which rooms are wet, how long things have been wet, and whether the source is stopped.

  3. 3. The provider explains next steps

    Scheduling, what an on-site assessment involves, how they document damage for insurance, and pricing are all worked out directly between you and the provider.

  4. 4. You decide

    You are not obligated to hire anyone. Before work starts, ask for the contractor’s license and insurance information and check it yourself.

Frequently asked questions

Can I buy flood insurance right before a storm hits?

Not in time for that storm, in most cases. FEMA says there is typically a 30-day waiting period before a National Flood Insurance Program policy takes effect, with a few exceptions, such as coverage a lender requires. If you want it for monsoon season, buy it well before June 15.

My home isn't in a floodplain. Can it still flood?

Yes. Maricopa County says 1 in 4 flood insurance claims come from outside a floodplain. Runoff follows streets, yards and washes, and a clogged drywell or a yard that slopes toward the house can send it inside.

Is rain from a roof leak handled like floodwater?

Not automatically. Under the restoration industry's IICRC water damage standard, rising water from rivers and streams is an example of grossly contaminated water, while rain and wind-driven water coming in from above are not automatically put in that category. The provider still judges the water by where it came from and what it touched.

Should I wait for the roofer before starting the water cleanup?

No. The roof repair and the interior drying are separate jobs, and the EPA advises drying water-damaged areas within 24 to 48 hours to prevent mold growth. Get the roof covered or repaired as soon as you can, and start drying the inside at the same time.

How should I stack sandbags at my doors?

The Flood Control District of Maricopa County says to fill sandbags 1/2 to 2/3 full, stack them in a brick pattern, and focus on entrances such as front doors and low entry points. In Phoenix, residents picking up sand at city parks need to bring their own bags and shovels.

My ceiling smells musty weeks after a storm. What does that mean?

A musty smell with no visible source can point to hidden mold. The EPA lists roof materials above ceilings and the back side of drywall among the places it hides after roof leaks. Our signs of hidden mold guide explains what to look for.

Where this covers

Phoenix neighborhoods, the Town of Paradise Valley, and cities across the East and West Valley. Each area page covers the homes and local conditions there: how old the houses are, what the water is like, and where storms cause trouble.

See all areas →

Call (844) 326-6571