Phone: (844) 326-6571 Phoenix, East & West Valley

Water damage restoration in Tempe, AZ

Tempe's median home dates to 1984, older than in Mesa, Chandler, Gilbert or Scottsdale, and the city still floods some yards on purpose through its irrigation service. Here's what that means for water damage, and how to reach an independent provider that serves Tempe.

Calls may be recorded for quality purposes.

Older homes, and more of them rented

U.S. Census Bureau survey data (American Community Survey, 2020–2024) puts the median Tempe home at 1984, the oldest of the five East Valley cities we cover. About 41% of homes were built before 1980, and the 1970s were the busiest decade. In central Tempe’s ZIP code 85282, the median home dates to 1978. Near ASU and downtown, in 85281, the mix is wider: about a third of homes predate 1980, and 42% were built in 2000 or later. The Maple-Ash neighborhood next to campus dates back to the early 1900s.

Tempe is also the only one of these five cities where renters outnumber owners. About 42% of occupied homes are owner-occupied, and only about 38% of housing units are detached single-family houses. This page is written for owners. If you rent, report the leak to your landlord or property manager right away.

In a 40- or 50-year-old house, the shut-off valves may be as old as the plumbing. A water guide from the City of Phoenix and the Arizona Municipal Water Users Association warns that old or corroded valves can fail or break, and that you should only turn them by hand. Find yours before you need it, using the shut-off valve guide.

Before wet drywall comes out

Many water damage jobs involve cutting out wet drywall, baseboards or flooring. In an older home, that work can disturb old materials:

Ask the provider how they handle both before any cutting starts.

Flood irrigation in Tempe

Tempe runs its own flood irrigation service for 17 city parks and about 850 residential customers. Neighborhoods on the 2026 schedule include Campus Homes and Hudson Manor, University Park, Palmcroft and Hu-Esta, and Papago Gardens. Residential deliveries start at 10 p.m. on Sunday and can take several days.

The city asks residents to maintain their berms and to clear leaves and debris from the pipes under driveways and walkways. When a berm fails or a pipe clogs, irrigation water can pool against a slab edge, a patio door or the garage. SRP doesn’t deliver irrigation water in November or December because of the canal dry-up, which gives you a window to repair berms and yard pipes.

The 2025 storms

Tempe saw damaging winds and large hail in late 2025:

A damaged roof lets rain into the attic, insulation and ceiling, sometimes with the next storm rather than the one that caused the damage. EPA guidance on water-damaged materials says wet insulation should be discarded and replaced, while drywall can sometimes be dried in place if it isn’t swollen and the seams are intact. See monsoon and storm water damage.

Arizona’s Department of Insurance and Financial Institutions advises homeowners with water damage to avoid high-pressure sales and people who come door to door offering services nobody requested. Check any contractor’s license with the Arizona Registrar of Contractors.

Tempe’s water

Tempe’s 2024 water quality report gives an average hardness of 11.3 grains per gallon, with samples ranging from 9.9 to 33. In 2024, about 71% of the water came from SRP surface water, 23% from city wells and 6% from the Colorado River. Hard water leaves scale in pipes and water heaters. See water heater and appliance leaks.

If water gets into your Tempe home

  1. Stop the water at the fixture, or at the main shut-off. Turn old valves by hand.
  2. If water has reached outlets or cords, stay out of it.
  3. Take photos before moving anything. The state insurance department suggests calling your insurer before you call a contractor.
  4. Call to reach an independent restoration provider that serves Tempe, and a plumber or roofer for the repair.

The first-hour guide covers each step.

What happens when you call

No forms and no sign-up. You talk to a restoration provider that works in your area, ask your questions, and decide what to do next.

  1. 1. You call the number on this page

    Your call is routed to an independent restoration provider that serves your part of the Valley, when one is available.

  2. 2. You describe the problem

    Where the water came from, which rooms are wet, how long things have been wet, and whether the source is stopped.

  3. 3. The provider explains next steps

    Scheduling, what an on-site assessment involves, how they document damage for insurance, and pricing are all worked out directly between you and the provider.

  4. 4. You decide

    You are not obligated to hire anyone. Before work starts, ask for the contractor’s license and insurance information and check it yourself.

Questions from Tempe homeowners

Irrigation water flooded past my property line. Who do I call?

The City of Tempe tells residents to report irrigation water flooding outside property boundaries to SRP's 24-hour line. If water got into the house, stay out of it near outlets or cords, take photos and call to reach a restoration provider. Then check your berms before the next delivery.

Wind damaged my roof and now the ceiling is stained. What happens next?

The roof needs to be covered or repaired first, or every rain adds more water. A restoration provider can then check the attic, insulation and ceiling with moisture meters. EPA guidance says wet insulation should be discarded and replaced, while drywall can sometimes be dried in place.

Could my older Tempe home have lead paint or asbestos?

It could. The EPA says homes built before 1978 are more likely to have lead-based paint, and only lab testing can confirm asbestos. Ask the provider how they handle both before any drywall is cut.

Why does Tempe's water hardness vary so much?

Tempe blends Salt and Verde river water, groundwater from city wells and Colorado River water, and the city says the Verde River is higher in hardness compounds. The 2024 report gives an average of 11.3 grains per gallon, but samples ranged from 9.9 to 33.

Is my Tempe home in a flood hazard area?

Tempe says its flood hazard areas are mainly in and around the Salt River and next to elevated canals or railroads. The city also notes that standard homeowners policies don't cover flood damage, so check whether separate flood coverage makes sense for you.

Call (844) 326-6571