Restoration is not the same as repair
Water damage restoration deals with what the water did to your house: removing standing water, drying walls, floors and cabinets, cleaning up contaminated water, and taking out materials that can’t be saved. Fixing what caused the leak, whether it’s a pipe, a water heater, a roof or an appliance, is usually a separate job for a plumber, roofer or appliance technician.
Most homeowners need both, in this order:
- Stop the water. Close the valve on the fixture or appliance, or the main shut-off valve for the house.
- Get the source fixed, or at least isolated so it can’t leak again.
- Get the house dried and cleaned before mold has a chance to start.
The providers you reach through this site handle the third step. Ask them which repair trade you’ll need for the second one, if any.
Not sure which page fits?
- Standing water right now: start with emergency water extraction.
- Water coming through the ceiling after a storm: see monsoon and storm water damage.
- Damp flooring, a warm spot on the floor or a water bill that jumped: see slab leak water damage.
- A pipe that burst or leaked inside a wall or ceiling: see burst pipe water damage.
- A water heater, washer, dishwasher, fridge line or AC drain that leaked: see water heater and appliance leaks.
- Water from a toilet, drain or sewer line: see sewage backup and toilet overflow cleanup.
- Spots, stains or a musty smell after an old leak: see mold remediation.
- Walls and floors that still feel damp after the water is gone: see structural drying.