Phone: (844) 326-6571 Phoenix, East & West Valley

Water damage restoration in Paradise Valley, AZ

The Town of Paradise Valley is its own municipality, not part of Phoenix, and nearly all of its homes are owner-occupied single-family houses. Here's what dry washes, monsoon rain and the age of the housing mean for water damage, and how to reach an independent provider.

Calls may be recorded for quality purposes.

The Town, not the Phoenix village

The Town of Paradise Valley is its own municipality. It incorporated on May 24, 1961, when residents wanted to keep zoning to a minimum of one house per acre, keep the area entirely residential and keep government regulation to a minimum. The Town puts its area at about 16.5 square miles, mostly around and between Camelback and Mummy Mountains. Phoenix borders it on the south, west and northwest, and Scottsdale on the east and northeast. Almost all of the Town lies in ZIP code 85253, which also takes in parts of Phoenix and Scottsdale.

Phoenix also has a planning area called Paradise Valley Village. It shares a boundary with the Town but doesn’t overlap it. If you live in the Phoenix village, our North Phoenix page covers your area.

Homes in the Town

Census figures (American Community Survey, 2020–2024) describe a town of owner-occupied houses. About 95% of occupied homes are lived in by their owners, and 96% are single-family detached. The median home was built in 1985, with a wide spread around it: roughly 42% were built before 1980, about 31% between 1980 and 1999, and about 27% in 2000 or later. The Town describes residences that “abundantly use low-impact, Southwestern ranch architecture and landscaping.”

What that means when water gets in:

Dry washes across residential lots

The Town’s Storm Water Management Plan says “desert dry washes cross many residential lots and are used by homeowners as avian habitat and landscaping, in addition to natural drainage.” It also notes that almost a third of the Town’s yearly precipitation falls in July, August and September.

Two examples from the plan:

If a wash crosses your lot, it’s doing drainage work for the neighborhood. Before the season, look at where water will go when it runs, and check with the Town before changing the wash itself. The City of Phoenix’s monsoon checklist is a useful starting point for any lot: fix landscaping so water runs away from buildings, clean out drywells and clear roof drains or scuppers.

Indian Bend Wash

Indian Bend Wash runs through a significant portion of the Town, which calls it “the major collector of runoff from Scottsdale and Phoenix to the north and west.” The Town notes that the wash “had been subject to periodic flooding,” and that since the late 1970s the channel has been redesigned, narrowed and stabilized. It can still run high: the National Weather Service reported it above flood stage near Indian School Road in Scottsdale on September 26, 2025. For roof leaks and storm water that gets inside, see monsoon and storm water damage.

Flood insurance in the Town

The Town takes part in the National Flood Insurance Program, and it says “you can purchase flood insurance whether you are in a floodplain or not.” That matters because FEMA says most homeowners insurance doesn’t cover flood damage, and Maricopa County notes that 1 in 4 flood insurance claims come from outside a floodplain. Arizona’s Department of Insurance and Financial Institutions defines flood as water that enters the home from outside at ground level. Our insurance guide explains how that differs from a leak inside the house.

When water gets in

  1. Stop the water at the fixture or the main shut-off valve. The shut-off valve guide shows what to look for.
  2. Stay clear of water near outlets, cords or the electrical panel.
  3. Take photos. Arizona’s insurance department suggests doing this before any mitigation, plumbers or restoration contractors arrive.
  4. Call your insurer, then call to reach an independent restoration provider that serves Paradise Valley.

What happens when you call

No forms and no sign-up. You talk to a restoration provider that works in your area, ask your questions, and decide what to do next.

  1. 1. You call the number on this page

    Your call is routed to an independent restoration provider that serves your part of the Valley, when one is available.

  2. 2. You describe the problem

    Where the water came from, which rooms are wet, how long things have been wet, and whether the source is stopped.

  3. 3. The provider explains next steps

    Scheduling, what an on-site assessment involves, how they document damage for insurance, and pricing are all worked out directly between you and the provider.

  4. 4. You decide

    You are not obligated to hire anyone. Before work starts, ask for the contractor’s license and insurance information and check it yourself.

Questions from Paradise Valley homeowners

Is Paradise Valley part of Phoenix?

No. The Town of Paradise Valley incorporated in 1961 and has its own government. Phoenix borders it on the south, west and northwest, and Scottsdale on the east and northeast. Phoenix does have a separate planning area called Paradise Valley Village, covered on our North Phoenix page.

Can I get flood insurance in Paradise Valley if I'm not in a floodplain?

Yes. The Town participates in the National Flood Insurance Program and says flood insurance is available whether or not you're in a floodplain. FEMA notes a typical 30-day wait before an NFIP policy takes effect, so buy it before monsoon season rather than when a storm is in the forecast.

A dry wash runs through my yard. What should I watch for during monsoon season?

Make sure water can still move through it and away from the house. The Town says dry washes cross many residential lots and serve as natural drainage, and almost a third of its yearly rain falls from July through September. Check with the Town before regrading, walling off or filling any part of a wash.

Should I call my insurance company before a restoration provider?

Stop the water and take photos first. Arizona's Department of Insurance and Financial Institutions suggests calling your insurer before a contractor, confirming what will be covered and not taking a contractor's word on coverage. Insurers also expect you to prevent further damage, so ask what you can do right away.

How do I check a contractor's license in Arizona?

Look up the business on the Arizona Registrar of Contractors website and make sure its license class covers the work in the contract. The ROC doesn't require insurance to hold a license, apart from workers' compensation, so ask for proof of insurance separately.

Call (844) 326-6571