Phone: (844) 326-6571 Phoenix, East & West Valley

Water damage restoration in Glendale, AZ

Glendale nearly tripled in size during the 1970s, and more than a third of its homes were built before 1980. Here's what older plumbing, wind and hail, and a drainage project in the south of the city mean for water damage, and how to reach an independent provider that serves Glendale.

Calls may be recorded for quality purposes.

Glendale’s 1970s growth

Glendale grew from about 36,000 people in 1970 to about 97,000 in 1980, and its housing still reflects that decade. U.S. Census Bureau survey data (American Community Survey, 2020–2024) puts the median Glendale home at 1986, older than in Peoria, Surprise, Goodyear or Avondale. More homes went up in the 1970s than in any other decade. About 35% of homes predate 1980, and only about 20% were built in 2000 or later.

In a house that is 40 or 50 years old, supply lines, washing machine hoses and fixture shut-off valves wear out, and some may be original. When one fails inside a wall or cabinet, water can spread under flooring before you notice. See burst pipe water damage.

The EPA notes that homes built before 1978 are more likely to have lead-based paint, and that cutting and demolition can create lead dust. Ask the provider how they handle that before wet drywall comes out.

South Glendale and ZIP code 85301

The oldest part of the city is in the south, around the original town site near downtown. In ZIP code 85301, the median home dates to 1977 and more than half were built before 1980. In 85310, in the far north, the median is 1995. ZIP codes cross into Phoenix and Peoria in places, so treat these as a rough guide.

Manufactured homes are concentrated here too: about 13% of homes in 85301, compared with about 6% citywide. In a manufactured home, a slow drip from a line under the floor can soak the subfloor long before a soft spot shows up inside. Mention the type of home when you call.

Wind, hail and roofs

Several damaging West Valley storms have run through Glendale:

A roof with cracked tiles or lifted shingles may not leak until the next storm. See monsoon and storm water damage and the roof leak guide.

The Bethany Home Road drainage project

The City of Glendale is rebuilding storm drainage in south-central Glendale. It says the Bethany Home Road project “will help reduce the current flooding issues in the area.” Work started in February 2026 and is planned in five phases over about three years.

Until then, homes nearby should plan for storm water. The city runs two sandbag stations open 24 hours: Bonsall Park South at 59th Avenue and Bethany Home Road, and the Glendale Fire Support Services site. Bring your own shovel. The Flood Control District advises filling bags half to two-thirds full and stacking them at front doors and other low entrances.

Hard water and the water heater

The latest hardness figure the City of Glendale has published is from 2021: 12 to 16 grains per gallon, averaging about 14. The 2024 report gives no number but says hard water “can lead to scaling in pipes, water heaters and plumbing fixtures.” In 2024, most of the city’s water came from the Salt and Verde rivers through SRP and from the Colorado River through CAP.

ENERGY STAR puts the typical life of a storage water heater at about 13 years. Its warning signs include leaks at joints or seams, rust in the water and rumbling from sediment. See water heater and appliance leaks.

Reading the meter

Glendale’s water department recommends reading your water meter to confirm a leak. Turn off everything that uses water, note the reading, wait, and check again. If it moved, something is leaking.

If the meter moves and no toilet is running or fixture dripping, the leak may be in a line under the slab or in the yard. See slab leak water damage.

What to do first

  1. Close the valve at the fixture, or the main shut-off for the house.
  2. Stay out of standing water near outlets and cords.
  3. Take photos before you move anything.
  4. Call to reach an independent restoration provider that serves Glendale, and a plumber or roofer for the repair.

The first-hour guide covers each step.

What happens when you call

No forms and no sign-up. You talk to a restoration provider that works in your area, ask your questions, and decide what to do next.

  1. 1. You call the number on this page

    Your call is routed to an independent restoration provider that serves your part of the Valley, when one is available.

  2. 2. You describe the problem

    Where the water came from, which rooms are wet, how long things have been wet, and whether the source is stopped.

  3. 3. The provider explains next steps

    Scheduling, what an on-site assessment involves, how they document damage for insurance, and pricing are all worked out directly between you and the provider.

  4. 4. You decide

    You are not obligated to hire anyone. Before work starts, ask for the contractor’s license and insurance information and check it yourself.

Questions from Glendale homeowners

Why is the hardness figure for Glendale's water from 2021?

The 2021 water quality report is the latest one with a number: 12 to 16 grains per gallon, averaging about 14. The 2024 report describes what hard water does to pipes and water heaters but doesn't give a figure.

Which streets does the Bethany Home Road drainage project cover?

The City of Glendale lists North 47th and 51st avenues and West Missouri, Marlette and Maryland avenues. Work on the 47th Avenue alignment started in February 2026, and the city plans five phases over about three years.

Can I get an official flood zone determination from the City of Glendale?

Yes. Property owners can request a flood zone determination from the city's engineering department. The Flood Control District of Maricopa County notes that every property in the county has some flood risk, even outside mapped floodplains.

My water pressure drops in the morning and evening. Is that a leak?

Not by itself. Glendale has four pressure zones, and the city says pressure may drop during peak demand, roughly 6 to 8 a.m. and 6 to 9 p.m. If pressure stays low all day, report it to the city. If the meter moves while nothing is running, look for a leak.

Could a running toilet explain a high Glendale water bill?

It could. The city says a faulty flapper can waste up to 600 gallons a month and suggests putting food coloring in the tank to find one. That water goes down the drain, so if every toilet passes and the meter still moves, look elsewhere.

Call (844) 326-6571